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Frequently Asked Questions

Not necessarily, You may even checkout as a guest however we recommend to create an account so that you will get an updated status of your order anytime you log in to your account. 

In the checkout page we have only 2 options available which is cash on delivery and account transfer payment option however if you want to pay with credit card, debit card or Paypal, you may put the note in your order so that we will send you the secured online payment link. 

We offer mainly 3 shipping methods which are listed below. 

Pick Up (Near Deira Fish Round about, Dubai): Free

Standard UAE (2-3 Working Days): AED 20.00

Express Dubai/Sharjah (8-12 Hours): AED 50.00

All our orders are delivered within 2-3 Days maximum depending on your location. We offer same day delivery as well within Dubai and Sharjah. Please check our delivery page for further details. 

Goods once sold will only be exchanged or returned or money refunded if the product is defective. 

If the return is due to a mistake at our end, we will be glad to take care of collection and shipping to our warehouse; in all other cases you should send the item to us using any shipping company of your choice. In any case you should inform us properly and within the defined timelines for any return.

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